Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-finance-claims-uk.dreamdwellings.net (hereafter referred to as “Car Finance Claims Uk,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, access, and processing of personal information in adherence to various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, applications, or services linked to our website through external links. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use any of our applications or services as an authorized user.
  • You visit our websites linked to this policy.
  • You communicate with us via emails, calls, text messages (SMS), newsletters, or other channels.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account, such as username, email address, and password hashes.
  • Payment Information: Cardholder names, card numbers, expiration dates, CVV codes, and billing addresses associated with transactions processed through our systems.
  • Financial Information: Data about your financial status, income, and credit history may be collected for lending and financial assessment purposes.
  • Purchase Information: Details of products or services you’ve purchased, including quantities, transaction dates, and pricing.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and browser types to enhance user experience.
  • Location Data: Your geographic location data, if provided, is used for service customization and optimization.
  • Feedback: Comments, reviews, and responses you share with us regarding our products or services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms in accordance with their privacy policies.
  • Product Information: Details about the products you interact with on our site, including product preferences and browsing behavior.

We gather this data through various methods: user input forms, account registration processes, automated tracking technologies (like cookies), and third-party service providers who assist us in processing and analyzing information.

Cookies

We use cookies to enhance your online experience and for analytical purposes. Cookies are small text files stored on your device that serve multiple functions:

  • Strictly Necessary: These ensure the basic functionalities of our website, such as enabling login sessions and allowing secure connections.
  • Preference: They remember your preferences, language settings, and other customization choices to personalize your experience.
  • Analytics: Cookies track user behavior on our sites, providing insights for improving our services and content delivery.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted or blocked.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention periods vary based on the type of data and its usage:

  • Financial and transaction data may be retained for longer periods due to legal obligations and tax requirements.
  • Personal information used for marketing and advertising is typically kept until you request its deletion or opt out of our communications.
  • We regularly review and delete unnecessary data to ensure we maintain only the required information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your personal information under certain circumstances.
  • Restriction: Limiting the use or processing of your data in specific situations.
  • Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your personal data for direct marketing purposes or grounds relating to your particular situation.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the Contact Information section below. We will respond to your requests as quickly as possible and within the timeframes mandated by applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information. If significant changes are introduced, we may notify you via email or through a prominent notice on our website.

Contact Information

For any inquiries, data-related questions, unsubscribe requests, or to exercise your rights as outlined above, please contact us:

  • Email: [email protected]
  • Postal Address: Car Finance Claims Uk, Privacy Team, [Address], [City, State, Zip Code]
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